Starshipit x Arlo & Co

Arlo & Co

Arlo & Co: using automated fulfilment processes to turn an idea into a successful business

Sometimes the best business ideas are birthed out of hobbies.

In 2014, while on maternity leave, teacher-by-trade Gemma Holt decided she wanted to go back to work – but not to teaching. The mum-of-two was already creating bespoke name plaques, cake toppers and nursery mobiles for friends so after a bit of encouragement from all angles she took the plunge and turned her passion into a successful business.

Meet Arlo & Co

Arlo & Co creates and sells personalised gifts and décor made from mirror, bamboo, canvas, and wood. In the early days, Gemma made the products in her makeshift garage studio, advertised on Instagram, and ran the show from the kitchen bench – often while breastfeeding her newborn. As the virtual till began to ring and her reputation started to rise, she realised that she was onto a good thing – but that she also needed to automate and streamline her shipping processes otherwise she’d have no time in her day for anything else.

Starshipit x Arlo & Co

After a few teething problems on the website front, Gemma settled on Shopify as her eCommerce platform provider. Once the orders started rolling in, she knew that fulfilment was the next obstacle that needed to be solved. Individually printing off addresses, managing crates of parcels, and waiting in a slow-moving queue at the Post Office – twice a day – while wrangling two small children just didn’t work. The solution was investing in fulfilment automation software Starshipit and organising Australia Post parcel pickups. The ability to integrate and automate Arlo & Co’s Shopify platform across multiple shipping carriers was an important detail. The setup was simple, and the Starshipit support team was readily available whenever they needed a helping hand.

These days, Arlo & Co ship hundreds of orders a week, a process made significantly easier thanks to Starshipit. The business saves approximately 25 hours a week on order fulfilment which frees them up to work on other important parts of the business. “In a nutshell, Starshipit is a lifesaver.”

Automate your shipping and fulfilment processes

To find out how Starshipit could add value to your business and help you save time, money and hassle too, sign up for a free 30-day trial today.